Chat Representative Job at Windrosetitle, Jacksonville, FL

RVQvbGE2M2k0L1JadWhhT3NobjgwRGFlaFE9PQ==
  • Windrosetitle
  • Jacksonville, FL

Job Description

Location: US Remote ( Available to residents Only )

We are seeking a highly motivated Chat Representative to provide outstanding online customer service. In this role, you will handle customer inquiries, resolve concerns, and ensure a seamless customer experience through live chat and messaging platforms. The ideal candidate is a quick thinker, an excellent communicator, and thrives in a fast-paced environment.

Responsibilities:

  • Engage with customers via live chat and email to provide prompt and professional assistance.
  • Address inquiries related to products, orders, billing, and troubleshooting issues.
  • Maintain a high level of accuracy and attention to detail in responses.
  • Identify customer needs and recommend suitable products or services when appropriate.
  • Follow up with customers to ensure satisfaction and problem resolution.
  • Document customer interactions and escalate unresolved issues as needed.
  • Stay informed about company policies, product updates, and industry trends.

Requirements:

  • Strong written communication skills with excellent grammar and clarity.
  • Previous experience in customer service or chat support is a plus.
  • Ability to manage multiple chat conversations at once while maintaining quality responses.
  • Problem-solving mindset with a customer-first attitude.
  • Proficiency with chat software, CRM tools, and basic troubleshooting.
  • Availability to work flexible hours, including weekends, if required.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • Remote work flexibility (if applicable).

Join our team and be part of a company that values customer experience and employee success! Apply now.

Job Tags

Remote job, Flexible hours,

Similar Jobs

Dunkin'

Sandwich Artist Job at Dunkin'

Dunkin Donuts is looking for hard working, enthusiastic and dedicated Sandwich Makers to join our team! Do you love working in a fast paced environment? It's time you worked for someone who will give you the tools to learn, grow and be what you want to be - both personally...

Tutor Me Education

Special Needs Educator Job at Tutor Me Education

 ...At Tutor Me Education, we are revolutionizing the way students learn, and we're seeking passionate teachers and tutors with special education experience to provide 1:1 in-home tutoring in Hawthorne, CA ! If you're committed to making a difference in the lives of... 

Baker Roofing Company

Commercial Roofing Superintendent Job at Baker Roofing Company

 ...Baker Roofing Company Superintendent This is a unique opportunity to take control of and propel you along your career path....  ...meet deadlines Ability to train and supervise the crew and subcontractors as needed Ability to organize, plan, and execute work assignments... 

Roche and Genentech

Research Associate II Job at Roche and Genentech

 ...Job description: SUMMARY: Responsible for conducting research, development and manufacturing laboratory experimentation and other...  ...suggestions to improve work processes and laboratory environment. Assists in identifying and reducing to practice patentable inventions.... 

Shoutt International Ltd

Social Media Marketing Specialist / Content Creation - 4 Month Booking Job at Shoutt International Ltd

 ...Top 3 things the manager is looking for in a candidates experience:1. Digital content production. This means someone who can do work in Canva, Adobe Illustrator, short form video edits, graphics, etc. Portfolio of work is great to see, but not required. Someone who...